Kraus Motor Co. performance products are warranted against defects in material and/or workmanship for a period of 1 year from the date of purchase.
Incorrect or faulty installations are not covered under this warranty.
Delicate finishes such as anodizing, plating or painted surfaces are not covered under this warranty.
Products that have been abused, misused, modified or improperly installed are not covered under this warranty.
To file a warranty claim, call us at 707-595-0950 or email us at firstname.lastname@example.org to let us know of the problem you are having right away and discontinue all use of the product immediately.
Once we have ascertained that the problem is covered under warranty, return the product to us for a formal inspection. Once a Kraus tech team member has confirmed that the product/issue is covered under warranty, Kraus Motor Co. will repair or replace the product, at no cost to you.
Since our products are made to order. Please allow 1-4 weeks for your replacement product to be returned.